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 »  Home  »  Authors  »  Heidi J. Moore
Heidi J. Moore

Heidi has a BS in Civil Engineering from Purdue. After the birth of her son Jacob, she elected to stay home to ensure his needs were met. Heidi is very involved in many organizations;last year she was appointed by the Governorâs office to be on 3 Medicaid Reform committees, looking at overhauling the entire Medicaid system.Heidi currently has an advocacy distribution list of over 2,500 members to promote awareness of the advocacy issues that affect children and adults w/ disabilities & empower parents.
Articles by this Author
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» Therapy Update!!!!
By Heidi J. Moore | Published 08/10/2006 | Health , Parenting , Children |
August 8, 2006
 
Dearest Advocates:
 
Our advocacy efforts are paying off.  Mark Trail (Director of Medicaid) just released the below statement today stating that Dept. of Community Health (DCH) will NOT be implementing the combined limit of 16 units for all three therapies (PT/OT/ST) that was previously proposed to start Sept. 1, 2006!
 
We still have issue with the reduction from 20 units/month to 8 units/month for a prior authorization (PA) for all three therapies.  DCH needs to implement levels that are more appropriate for each type of program (It is NOT responsible to have the same PA levels for those with and those without disabilities.  Based on the proposed standards, most of our children with disabilities will need PA in order to receive their current therapy level.)
 
We must make sure that we are spending our money wisely, but we must also make sure that those who need services can get them.  While the State must look at the big picture, it must also think about the children who could be impacted if there is a disruption of service or lack of service (due to the increase in paperwork and inability to find Medicaid providers to perform the service).
 
I will meeting with Dept. of Community Health later this week and will give you an update as to what we need to do next regarding advocacy....Keep you posted! Thanks again for everyone getting involved. 
 
UNITED...WE WILL MAKE A DIFFERENCE!
Heidi
===============================================
Here is Mark Trail's announcement:

Wanted to let you guys know we are going to change part of the proposed policy.  Following several discussion with yourselves, and others, weve decided not to implement the cross specialty requirement for the PA.  We will proceed as planned however with the 8 unit requirement within specialty, and will retain the current policy that the threshold applies to more than one therapist within the same specialty.  We are working on revising the banner m essage and FAQs.  Feel free to share with folks if you like. 

Plain English:  a SLP could use 8 units; a PT could use 8 units; and an OT could use 8 units without requiring PA.  Hope that makes sense. 

Mark Trail, Chief

Medical Assistance Plans

 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» Urgent Update: Advocacy Needed. Contact your Legislators now
By Heidi J. Moore | Published 08/10/2006 | Health , Media , Children |

July 29, 2006

 

Dearest Advocates:

 

Wanted to update you.......Unfortunately, DCH has decided to continue with their proposal regarding making it more difficult for our children to receive therapy. We really need to push this issue with our legislators and the Governor that this WRONG and needs to be changed ASAP!  DCH is stating that each therapy is only allowed 8 units/month or a combined therapy (ST/OT/PT) of 16 units/month without getting a prior authorization (PA). Anything over that amount will require a PA.

 

Here are somethings to think about and write about to your legislators:

 

In a recent interview on Fox 5 10:00pm news, Mark Trail, Medicaid Director at DCH, indicated that the state must be “financially responsible” with how it spends its money.  While prior authorization is generally a good mechanism to ensure that services are properly administered, it can have several negative consequences if not administered properly (as anyone knows who ever had an HMO).  Therefore, we need to determine whether the proposal outlined by DCH is “financially responsible” in this circumstance.

 

The only rational explanation for implementing prior authorization requirements is that DCH believes parents, doctors and therapists are not qualified to determine the level of services necessary to meet a child’s needs.  Even though these caregivers see the child daily, weekly and/or monthly, DCH apparently believes it is in a better position to determine the level of services for a child and believes that by reducing prior authorization levels, it will reduce the number of “unnecessary” therapies. 

 

In order to be financially responsible, governments must determine whether reducing their programs will save money without causing other undesirable results.  For example, the state could simply stop providing any services of any kind.  It could discontinue police, fire fighters, etc.  Although this would save the tax payers money, this would not be a “responsible” decision as it would have serious negative consequences.  Similarly, the state can’t just look at the cost of the program when making changes, it must look at all of the circumstances.  It must determine whether the change will achieve cost savings without reducing the necessary level of care.  Therefore, in order t o make sure these prior authorization level changes are responsible, we must ask ourselves these questions:

 

  1. What will the total costs be for increasing the number of prior authorization reviews?
  2. What savings does DCH expect to see as a result of reducing what it believes to be “unnecessary” therapies?
  3. Are the savings greater than the cost to implement the changes?
  4. Are the pre-authorization levels set appropriately?
  5. Are there any other non-monetary factors that must be considered?

I hope the above helps you with writing your letters to your legislators and the Governor!

 

Here is the actual banner message sent out to providers/therapists yesterday for fyi:

 

 

Please get involved and write your letters. Therapy needs to viewed as an investment in our children's future!

 

UNITED... WE WILL MAKE A DIFFERENCE!

Sincerely,

Heidi

 

--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» Athens Newspaper- FANTASTIC Front Page Article on Therapy and CMO situation!
By Heidi J. Moore | Published 08/14/2006 | Education , Health , Media , Children |
August 14, 2006
 
Dearest Advocates:
 
Today on the front page of the Athens Banner-Herald was a FANTASTIC article on the therapy and CMO situation for children with disabilities.   This is the type of media coverage we need to continue to have on the issues facing our families........Like I said before, only through educating and building awareness in the community, and working with our legislators and Governor and DCH are we going to be  able to make a difference in lives of children and adults with disabilities!
 
Please take a moment to thank the reporter, Lee Shearer, for his in depth coverage of the situation. His email address is: lee.shearer@onlineathens.com. Also, please copy the following people on your thank you's:
 
courtney.pomeroy@onlineathens.com - Courtney Pomeroy- Feature Editor william.stewart@onlineathens.com - Bill Stewart - News Editor
 
In addition, I want to personally thank the Handwork Family and Physical Therapist Peggy Curren for allowing the media into their lives!
 
 
UNITED....WE WILL MAKE A DIFFERENCE!
Sincerely,
Heidi
 
==================================================
Here is the article:

Medicaid changes could have negative impact on disabled children

Physical therapy takes hit with overhaul

Jessica Handwork, left, pauses for a moment while working with her 16-month-old son, Seanan, and pediatric physical therapist Peggy Curren recently during Seanan's physical therapy session in Jackson County. Seanan suffers from a genetic disorder known as Noonan Syndrome.
Caleb Raynor/Staff
 
  |     |   Story updated at 11:10 PM on Sunday, August 13, 2006

Seanan Handwork can't sit up, feed himself with a spoon or speak like most 16-month-olds due to a genetic disorder called Noonan Syndrome he was born with.

Noonan Syndrome slows his development in many ways, and he doesn't yet have the strength to sit on his own or the coordination to use a spoon - but he's getting there, thanks to weekly sessions with Athens physical therapist Peggy Curren and other specialty therapists.

The Athens therapist and Seanan's mother, Jessica Handwork of Jefferson, fear massive changes in the state Medicaid program may mean cuts in her son's therapy schedule - and a reduced chance that he one day can live a more normal life despite his developmental barriers.

Curren knew the state Department of Community Health was changing to a new way of running the program as the state looks for a way to curb the mounting bill for Medicaid, which costs the state about $2.2 billion last year. Medicaid costs went up about 14 percent a year between 2000 and 2005, mainly because more people have enrolled as Georgia's population swells.

But Curren's first taste of what that might mean for therapists like her and children like Seanan came in July, when she first saw a letter from the community health department stating that unless she filed paperwork to get special permission, the state was going to cut back on the sessions she and other therapists can give to severely disabled infants and children she works with. If she didn't get that permission, Seanan's therapy sessions could be reduced to a third of what he gets now, with consequences that would slow him down the rest of his life, she said.

The state already has backed off on part of the limits, but therapists like Curren fear that at the least, the changes are going to add to an already large paperwork burden.

What Curren and Handwork are seeing is part of a massive overhaul of the state Medicaid system, and they are not the only ones who feel the transformation is off to a bumpy start.

Among other changes, the state has contracted with three "Care Management Organizations" to run much of the Medicaid program. The CMOs are similar to a kind of insurance company called a health maintenance organization.

Most of those affected are Medicaid's youngest recipients, like Seanan.

About a third of Georgia's 2.4 million children are enrolled in Medicaid programs, according to the Healthcare Georgia Foundation. Children make up more than half of the 1.4 million Medicaid enrollees in Georgia, though they account for only about 23 percent of costs.

Curren, who specializes in working with very young children, still isn't convinced the new regime will mean less therapy for Seanan, because he needs the therapy. But she's skeptical about whether the state or the CMOs always will approve the services her young clients need.

"They say it's not going to be a reduction of services. They can say that, but that's not the result," Curren said. "The result is going to be a reduction in services. And they're going to claim it's not their fault, but the therapists' fault."

The three CMOs took over some "service areas" from the state in June, including the Atlanta area. Other areas, including Athens and several surrounding counties, are scheduled to make the move in September.

If therapy for children with Noonan Syndrome and other disabilities is reduced, it's likely to have the opposite effect state policymakers want, say some children's health advocates.

Reducing children's therapy also will reduce their chances of becoming more independent as they get older, said Lauren Waits, policy director at Voices for Georgia's Children, which describes itself as an independent nonprofit public policy advocacy group.

In general, the younger the patient, the more progress they can make in therapy, Waits said.

"The state needs to look at therapy as an investment in the future of our children," she said.

Doctors also are running into problems with the new system, said pediatrician Martin Michaels of Dalton, president of the Georgia chapter of the American Academy of Pediatrics.

By managing care, the CMOs' goal is to save money by reducing emergency room visits and hospital stays without a negative impact on children's health - good goals, Michaels said.

But so far, few specialists such as pediatric orthopedists seem to be signing up with the CMOs, which could be at least partly because Georgia pays physicians less than most states for the same services. "It's a market scenario," he said.

Another problem is logistics, he said. Physicians and other providers are seeing long delays between the time they submit claims and when they get paid, and some claims aren't being paid at all, with no explanation, he said.

That's causing severe cash-flow problems for some pediatric practices, which depend more on Medicaid than most medical specialties since so many of Georgia's children are on Medicaid, Michaels explained. Some pediatricians are choosing to drop out of Medicaid rather than deal with the system, he said.

Three things need to change, Michaels said: one, the CMOs need to sign up more specialists such as children's orthopedists, dermatologists and neurologists; second, the companies' billing technology needs to quickly be improved; and third, the amount the state Medicaid program pays for medical procedures needs to be increased.

Michaels said he's optimistic the problems will be worked out, however.

Hospitals also are having trouble with payments under the new regime, but Georgia Hospital Association spokesman Kevin Bloye also was cautiously optimistic.

"At this point, the jury is still out as to whether it's going to be successful or not," Bloye said.

"Too many lives, hospitals and health care providers are at stake here," he said. "It's got to work."

Published in the Athens Banner-Herald on 081406
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» CNN Headline News and Our Jacob!
Dear Family and Friends and individuals that want to see Jacob succeed in life:
 
I have exciting news........I was contacted by CNN Headline News two weeks ago about them wanting to do a consumer educational story on Down syndrome! They ended up coming out to our house last week and video taping Jacob in music therapy (many thanks to Jennifer, his Music therapists for being willing to participate on such late notice), crafts with the kids and an interview with me.
 
Here is the detailed information on when the show will air and where you can see it on the web. 

The story will air on CNN Headline News on Monday, August 21.  It will air once an hour, from 1-6pm, at around 7-8 minutes past the hour (provided there is no breaking news).  It will also be fed out to CNN affiliates (around 800-1,000) the same day. 

On Tuesday, August 22, the story will appear on http://www.cnn.com/2006/HEALTH/05/26/health.minute/index.html (Health Minute segment). 

I really hope we continue to see stories like this in the media.....CNN asked me what was my goal for Jacob. I said " My goals are like any other parent. For Jacob to live a happy, healthy productive life and that I hope society sees my son for his abilities, not disabilities.  It's not that Jacob can't learn, he just learns differently and at his own pace! He is an amazing boy that happens to have an extra chromosome!".
 
Thanks again to everyone that has been on the "Jacob Team" for many years. We are all seeing the hard work paying off in his accomplishments!
 
Please take a moment after the segment airs next week and thank CNN for continuing to cover issues that are important to the disability world. (CNN was fantastic to work with on this project and really tried to understand the issues associated with families that have children with Down syndrome).  Building awareness is half the battle to acceptance in society and building a brighter future for our children!
 
You can send a quick thank you to the following general CNN feedback website:
 
And here is the reporter, Judy Fortin contact info as well:
 
Let's keep up the positive media for children with disabilities! 
 
I'm so proud of Jacob and how well he did in the interview!  Hope you enjoy! Sincerely,
Heidi
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» Gwinnett Daily Post - Article on Managed Care and Therapy!
By Heidi J. Moore | Published 08/29/2006 | Education , Health , Parenting , Media , Children |
August 27, 2006
 
Dearest Advocates:
 
Today in the Sunday newspaper was a great article by reporter, Dave Williams regarding families having a hard time getting approved for their children to receive therapy under the CMO program.   As you are all aware, this is not just an issue for CMO's but also everyone that receives Medicaid due to Dept. of Community Health (DCH) making it more difficult to receive therapy starting Sept. 1st and increasing the amount of paperwork for our children (with no value added....just making it more and more difficult for our therapists to accept Medicaid!).
 
Please take a moment and thank Dave at dave.williams@gwinnettdailypost.com for continuing to educate the community on issues effecting our children.  This is an election year and we need OUR VOICES HEARD! 
 
Many thanks to Tammie K. for letting me know about the article.  Keep up the great communication everyone.  The only way I"m able to keep all of us informed on what is going around all over the State is to let me know!
 
I will be sending an e-mail out later this week regarding what our next steps need to be in order to advocate for this issue and many others regarding healthcare.  UNITED.....WE WILL MAKE A DIFFERENCE!
 
Sincerely, Heidi
===================================
Here is the article just in case you missed it:
 
Medicaid managed care stressing children’s therapy

08/27/2006 -

By Dave Williams
Staff Writer
dave.williams
@gwinnettdailypost.com

MONROE — When little Dorian Parham wants something, he pulls at his grandmother instead of telling her.
Just four months from his third birthday, the boy from Social Circle should be communicating in simple sentences. Instead, he speaks only in phrases that are hard to understand.
Without speech therapy, he is going to have a hard time when he starts school, said Ellen Roberts, a speech language pathologist who was working with Dorian one day last week inside Children & Adult Therapy Services in Monroe.
“He wouldn’t have practiced language as long as the other kids,’’ she said. “He’s going to be at a disadvantage.’’
Down the hall, 7-year-old Tomia Vinson of Monroe, who suffers from seizures that affect her speech and fine motor skills, is learning how to color within the lines of a pattern. The first-grader has been suspended from school three times this semester.
“If you can’t hold your pencil properly, you get tired,’’ Roberts said. Then, you start doing other things, which leads to an outburst. Eventually, you get labeled a behavior problem.’’
Both children were being treated for free that day. The therapy office was awaiting authorization to take Dorian as a new patient, while Tomia has used up her authorized visits and been denied coverage for more therapy.

Problems common
Roberts said the delays and denials her young patients face are typical of what is happening to children’s therapy services across metro Atlanta and middle Georgia since the state introduced managed care to Medicaid enrollees in those regions in June.
Now, her colleagues in the rest of Georgia are worried that the same fate awaits them when the Department of Community Health completes the rollout of the program this Friday.
“The process is time-intensive, labor-intensive, paper-intensive and significantly confusing,’’ Marisa Harvey, a physical therapist from Albany, told the board that oversees the DCH last week. “Children are missing needed therapy sessions.’’
Three HMO-like plans hired by the state for about $3 billion began covering 600,000 low-income adults and children on June 1. A like number will be added to the program Friday.
The concept behind the initiative is to bring the same savings managed care has achieved with private insurance to Medicaid and, thus, to Georgia taxpayers.
At the same time, the program’s backers say assigning Medicaid patients to a primary care doctor will lead to more continuity in their health care, with a greater emphasis on illness prevention.
But the program got off to a rocky start. Doctors have complained — some loudly — about delayed payments that have hurt their ability to treat patients.
A lawsuit filed by about a dozen doctors and medical practices this month alleges that some have been forced to lay off staff members. The suit seek s class action status for the plaintiffs, so it could affect thousands of providers.
State health officials and representatives of the three “care management organizations’’ hired to run the program have conceded that delays in processing and paying claims occurred frequently during the early weeks.
But they say they’re making steady progress.
Through Aug. 11, according to figures supplied by the DCH, the CMOs had paid out about $55 million in claims. In 96 percent of the cases, the companies were disposing of claims by either paying or denying them within 15 business days.
“It’s not going badly at all,’’ said Kathy Driggers, the agency’s Medicaid director.

Visit limit
But the therapists’ beef with Medicaid managed care goes beyond administrative glitches.
They’re upset with a directive that limits children to an initial round of eight visits.
If a child needs more therapy after that, the therapist has to request another authorization from a pri m ary care doctor, which may or may not be approved by the CMO.
Harvey said the vast majority of children receiving therapy services need more than eight sessions.
“If we could fix these children in eight visits ... everybody would be at our doorstep,’’  added Roberts. “With children, you’re not going to see progress from therapy session to therapy session. We tend to see change in 21D2 to three months.’’
With that in mind, Roberts asked Gov. Sonny Perdue in a letter dated Aug. 18 to consider “carving out’’ children’s therapy services from the new program.
Driggers said the state is paying special attention to how the CMOs handle children’s therapy. She said that although the companies run Medicaid managed care programs that cover therapy services for other states, each state is different.
“There’s been a big learning curve for the plans in figuring out how we cover therapy services,’’ she said.
At the same time, the CMOs defend the eight-visit threshol d as part of well-researched standards they have developed for children’s therapy.
“When any kind of request for therapy comes in, we use national guidelines,’’ said Kent Jenkins, spokesman for Amerigroup, one of the CMOs hired for the program. “If it’s something that’s medically necessary, we want to cover it. If something diverges from that, we have a pediatrician who examines the case.’’
But Roberts said such rationing of care misses the big picture.
“We understand about containing costs,’’ she said. “(But) if you help children with these skills, they’re going to be healthier, stay in school longer and become productive members of the community.’’  

 
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» TONIGHT: FOX5 10:00pm news - Therapy Situation!
By Heidi J. Moore | Published 08/29/2006 | Health , Media , Children |
August 29, 2006
 
Dearest Advocates:
 
I just was informed that Lisa Crane of FOX 5 News will be airing another segment on the therapy situation in this State due to the Dept. of Community Health's implementation of more paperwork for our children to receive services, as well as, CMO's not approving therapy at all for children under that plan. 
 
The segment will air tonight on FOX 5's 10:00pm news.
 
I hope you can see that we are continuing to get attention on this matter! 
 
Please take a moment and thank the reporter, Lisa Crane lisa.crane@foxtv.com for taking a continued interest in the story and also send an email to  feedback5@foxtv.com.
 
It takes a lot of energy and time in order to have these segments aired.  I also want to thank Michelle M. for being willing to go on camera to state what a lot of therapists are experiencing and continue to educate the community on the issues our providers are experiencing with Medicaid right now (as well as parents!).
 
Only through building awareness of the situation (and in this case: working with the media), are we going to impact change in the State of Georgia! 
 
Thanks in advance for writing your thank you's.  Keep you posted.
Heidi
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» URGENT:Save That Date: Children's Healthcare Rally! 11/4/06 at 9:30am
September 1, 2006
 
Dearest Advocates:
 
The time has come for EVERYONE to get involved....... 
 
We are planning a Children's Healthcare Rally at the State Capitol on Saturday, November 4th at 9:30am.  More information will be following but I wanted to make sure you SAVE THAT DATE!
 
We all need to speak up and have our voices heard for our children and the providers that service them.  This is an election year and we need to make sure the State understands OUR priorities must include healthcare for our children.
 
The Children's Healthcare Rally will involve some of the following issues:
 
1. Eligibility Issues for disability waivers (including the Katie Beckett Waiver).
2. Access to a viable provider network (including therapy!)
3. CMO concerns.
4. BCW Concerns.
5. Overall, administrative paperwork problems in the system!
 
As you can see, we will be advocating for all children with and without disabilities that require healthcare from the State.
 
The issue is...... all children need healthcare (which includes having service providers to perform those services!).
 
If you are interesting in getting involved, donating time, or money in helping make this be the most effective rally to get the lawmakers attention....please send me a BRIEF e-mail stating the following:
 
1. What you think you do to help the cause?
2. Contact information including: name, phone numbers, e-mail address.
3. Where you live?
4. Are you a parent, provider, friend, concerned citizen, etc?
 
A rally committee is being put together to help make this a successful event.  Thanks in advance for wanting to participate!
 
Let's show our strength in numbers....OUR VOTE COUNTS! 
 
UNITED... WE WILL MAKE A DIFFERENCE!
 
Hope to see you there! More detailed information will be following shortly. 
 
Sincerely,
Heidi
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» Therapy PA Update
By Heidi J. Moore | Published 09/6/2006 | Health , Children |
September 6, 2006
 
Dearest Advocates
(specifically therapists that provider services to our children):
 
Below is a summary of a meeting that took place with the Dept. of Community Health (DCH) last week regarding the paperwork concerns that have developed due to the the Sept. 1st implementation of prior authorizations for therapy over 8 units/month).  PLEASE note that there are a lot of concerns out there right now and the Tri Alliance is continuing to work with DCH regarding these concerns.  PLEASE DO NOT E-MAIL ME QUESTIONS. I AM NOT A THERAPIST. I"m just trying to keep everyone informed at this time of the issues!
 
Remember that any and all official changes will be communicated by the Department of Community Health. 
 
This email is for informational purposes ONLY.  I hope you find this information helpful.  I know parents truly appreciate the providers that have continued to service our children during this frustrating time. Hopefully, we are moving in the right direction to getting these issues resolved quickly.  Sincerely, Heidi
========================================
 

In response to concerns surrounding excessive paperwork, unreasonable and unexplainable denials surrounding medical necessity and potential reimbursement delays due to changes in systems requirements, DCH proposed to make the following changes:

 

1.      Stream line paper work requirements for prior approval requests to allow for one document which will combine the requirements of the Physician Plan of Care and the Letter of Medical Necessity.  This combined revised document will require one physician signature 

2.      Prescriptions will still be required which are good for six months

3.      Stream line ACS Web Portal application for prior approval to allow for therapist/s to type in see care plan and see progress notes in the “Description of Services Requested” and or in the “Outcomes” text box if the requested information is already stated on the hard copy care plan or therapists evaluation and or progress notes

4.      Medical Necessity is determined by the EPSDT CMS guidelines which provides for therapy services that correct (fix) and or ameliorate (make better)

5.      Georgia Medical Care Foundation (GMCF) will conduct peer reviews provided by discipline specific experienced therapists.  GMCF should give reasons for denials when refusing to grant total request.  They may not offer reasons for only granting partial requests.  Questions surrounding denials should be directed to GMCF who should provide an e-mail address for contacting them with questions. 

6.      IEPs and IFSP are now being requested for peer reviewers to determine if there is duplication in services.  To avoid denials based on presumption of duplicative services and or duplicative billing, therapists will be allowed to explain any justification for services in the “Description of Services Requested” box on the ACS Web Portal Application.

7.      Technical/ Systems concerns which will allow therapists to bill for units for services rendered on the same date of service for procedures that do not need prior approval along with procedures that exceed the threshold and will require prior approvals is still being worked on. 

8.      DCH does not anticipate any delays in reimbursement due to major erroneous system denials.  In the event of such, they are prepared to make mass adjustments. 

9.      Should Therapists experience erroneous denials their ACS Provider Rep and or the liaison should be the first point of contact.  Should there be unresolved issues, they should then be excelled to Sherrie Collins at DCH. (scollins@dch.ga.gov)

10.  For additional questions or concerns always feel free to contact Sherrie Collins or Mark Trail at Medicaid. 

 --
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.

» More Media Attention to Therapy and Healthcare
By Heidi J. Moore | Published 09/16/2006 | Education , Health , Media , Entertainment , Children |
September 16, 2006
 
Dearest Advocates:
 
I just wanted to let you know that our advocacy efforts are continuing to paying off....
 
NBC WALB from Albany aired on September 15th  a segment regarding the therapy changes in prior approvals and other healthcare issues that will impact our children's access to healtcare in this State!  Here is the actual news segment and you can even view the video at the following address:
 
 
Please take a moment and thank the reporter, Alicia Eakin   aeakin@walb.com for taking interest in the story and also send an email to  news@walb.com?subject=Medicaid/AE .
 
It takes a lot of energy and time in order to have these segments aired.  I also want to thank Stephanie H. for being willing to go on camera and state what a lot of parents are experiencing and continue to educate the community on the issues our providers are experiencing with Medicaid right now as well! Thanks to Missy for letting me know about the coverage as well!
 
Only through building awareness of the situation (and in this case: working with the media), are we going to impact change in the State of Georgia! 
 
I hope you can see that we are continuing to get attention on this matter!  This is exactly why having a Healthcare for Kids Rally on November 4th 9:30am at the GA State Capitol is so important (before the election on November 7th).  It's going to be a major event! More information will be sent out soon including the flyer for the event. 
 
Thanks in advance for writing your thank you's.  If you see media attention in your area, please let me know so we can make sure everyone knows what's going on throughout the State and be able to express our thanks as well.....
 
Keep up the great work.  UNITED... WE WILL MAKE A DIFFERENCE!
 
Heidi
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
» Healthcare for Kids Rally Flyer and Other Information- Please Distribute!
September 19, 2006
 
Dearest Advocates:
 
Please find attached the "official" flyer for our upcoming Healthcare for Kids Rally to be held on November 4th at 9:30am at Georgia State Capitol. 
 
The time has come for us to unite our voices to be heard....HEALTHCARE must be a priority for our children! This rally is being put together for everyone that has been impacted or has a vested interest in the Medicaid system (which includes the following: parents, providers, and concerned tax paying, voting citizens of Georgia....Therefore, everyone is impacted by this issue in the State of GA!)
 
At the rally, we will be discussing the following issues:

+ Eligibility
+ Access to care and provider networks.
+ Early Periodic Screening Diagnosis & Treatment Federal Requirements.
+ Burdensome Application, Appeal and Claims Process.
 
We encourage children to attend and plan on having some entertainment for them as well. It is going to be a family friendly event! We need to put a face to the children being impacted by poor decisions.
 
The color theme is RED.  Please try to wear red the day of the event. 
 
We recommend that you either car pool with other families or take Marta. There is parking available but it might be easier to come together as a group! 
 
We currently have a wonderful volunteer group of over 40 concerned citizens wanting to make a difference and change in the direction of Medicaid!  I am amazed at how many people are actively wanting to get involved.  If you would like to volunteer (still looking for people the day of the event to help with set-up/clean-up): please send Leanne Manning (leanne_d@bellsouth.net ), my administrative assistant for the Rally, an e-mail with the following information:

Name, e-mail, phone numbers, where you live, and if you are a parent, provider,etc.
 
Also- if you know of a organization and/or person that would like to donate to the Rally, please let us know.  North Metro Miracle League (NMML) has graciously offered to be an administrator of funds for the Rally! Please see the attached flyer for further information. Thanks in advance for your help in this matter. 
 
This is going to be the event of the year for Healthcare in this State....... Let's show our support!
 
Feel free to distribute this flyer to anyone you think would like to attend and post at therapy clinic's doctor offices,etc. WE need to get the word out about this event. The more people that show up the better........
 
We are voting citizens and need answers to the healthcare crisis in Georgia!
 
UNITED... WE WILL MAKE A DIFFERENCE!
 
Additional information can be found on our website: www.kidshealthcarega.org 
Hope to see you there!
 
Sincerely,
Heidi J. Moore
Healthcare for Kid's Rally Coordinator
 
--
Heidi J. Moore
(Proud Mother to Jacob - 6 years old with Down syndrome & Jared - 4 years old)

"Help The Children Now, So They Can Help Themselves Later!"

The material contained in this e-mail is for general information only. It
is not intended in any way to provide or offer legal advice. To obtain
legal advice, please consult with your attorney or a qualified legal
representative.
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